Privacy Policy

What we collect

When you fill in the quote form or message us on WhatsApp, WeChat or by email, we receive the details you choose to share, such as your name, company, contact details, country and a description of your shipment.

How we use it

We use these details to reply to your inquiry, prepare a quotation and arrange the services you ask for. We do not sell your information.

Who can see it

Our team can see it. We share the parts needed to do the work, for example with suppliers, shipping partners and customs brokers involved in your shipment. If the quote form is connected to an email or form service, that service processes your submission on our behalf.

Messaging apps and email

WhatsApp, WeChat and email services are run by their own providers and have their own privacy terms. Messages you send there are handled under those terms as well as ours.

Your choices

You can ask us to show, correct or delete the information we hold about you by emailing casaeast1@gmail.com or contacting us on WhatsApp or WeChat.

This website

This website stores your language choice in your browser so it can remember it. If you switch language while filling in a form, your browser also keeps what you typed for a few minutes so it can be restored on the other page. It does not use advertising cookies.

Fonts

The Arabic pages load the IBM Plex Sans Arabic typeface from Google Fonts, so your browser requests the font file from Google's servers. The other languages use fonts hosted on this website.